TotBet Terms and Conditions

Welcome to TotBet Online Casino. These terms and conditions govern your use of our website, games and services. By registering an account with us, you confirm that you have read, understood and agree to be bound by these terms. At TotBet Online Casino, we operate under a licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, and we expect every player to use our platform responsibly and lawfully.

Who We Are

TotBet Online Casino is operated by Tensai Tech Solutions LTDA, registered in Costa Rica. Our casino is licensed and authorised by the Anjouan gaming authority. We provide a wide range of slots, live dealer games, jackpots and table games through desktop, mobile web and our downloadable TotBet app. If you are searching for TotBet casino login details or trying to access your account through totbet login, these terms explain how your account relationship with us works.

Eligibility and Account Registration

To use our services, you must be at least eighteen years old, or the legal age of majority in your jurisdiction, whichever is higher. We require every player to register a single personal account using accurate information. You must not create more than one account, and we reserve the right to suspend or close duplicate accounts at our discretion. When you search for totbet casino online or totbet casino bonus, you should always register directly through our official website to avoid fraudulent third-party sites.

  • We require you to provide a valid email address and complete personal details during registration
  • We may request identity verification documents at any time, including a verification phone call
  • We reserve the right to decline registration or close an account that violates our policies

Restricted Territories

We do not accept players from the United States of America, the United Kingdom, France, or the Netherlands, including their overseas territories. If you are looking for totbet uk access, please note that residents of the United Kingdom are explicitly restricted from using our services. Accounts registered or accessed from a restricted territory, including through a VPN, proxy or similar tool disguising your location, may be closed, and any winnings may be voided. We also apply additional territorial restrictions on certain NetEnt titles, covering fifty territories including Australia, Belgium, Italy, Spain and Sweden, among others.

Deposits and Withdrawals

We accept deposits via Visa, Mastercard, bank transfer, and select cryptocurrencies including Tether, Bitcoin and Ethereum. The minimum deposit to qualify for our first deposit bonus is €20. We require that cryptocurrency deposits and withdrawals be made from the same device and IP address, and we never exchange crypto to or from fiat currency. Withdrawals are paid to the original payment method used for your deposit, which must be registered in your own name unless otherwise agreed with us.

We process withdrawal requests within up to 72 hours of submission, excluding the time required for verification. We may request verification documents at any point, and your withdrawal will remain pending until this process is complete. If you fail to provide requested documents within 14 days, we may decline your withdrawal and return the funds to your playable balance. You may cancel a pending withdrawal from your account at any time before it is processed.

Bonuses and Promotions

Our welcome bonus offers up to €3,000 plus 300 free spins across three deposits, subject to wagering requirements of x40 and a maximum win cap of x10 the bonus amount. At TotBet Online Casino, we also provide a VIP Welcome Pack, weekly cashback, daily rebates, and a loyalty ladder rewarding players with free spins and cash prizes at twenty-five tiers. All bonus terms, including validity periods and wagering conditions, are subject to the specific promotion rules published at the time of the offer. We reserve the right to modify or withdraw any promotion at our discretion.

  • We may void bonus winnings if we detect abuse, bonus hunting or violation of our promotional terms
  • We require you to meet wagering requirements before withdrawing bonus-related winnings
  • We reserve the right to request additional verification before processing bonus payouts

Our VIP Program

Our VIP Club is entered upon reaching €2,500 in total wagering or deposits. We offer increased cashback, withdrawal priority, raised limits, private events and a dedicated personal manager to our VIP members. We may downgrade or remove VIP status for reduced activity, and status remains personal and non-transferable. If you hold VIP status at another operator, we may offer you a switch package upon verification.

Responsible Use of Our Services

We are committed to promoting responsible gambling. You agree not to use our services if you are a minor, if gambling is illegal in your jurisdiction, or if you are located in a restricted territory. We encourage you to set personal limits and to contact our support team if you feel you need assistance managing your gaming activity. We may suspend accounts where we suspect problem gambling behaviour or underage access.

Account Suspension and Termination

We reserve the right to suspend, limit or close your account if we suspect fraud, breach of these terms, multiple accounts, or use of a restricted jurisdiction via VPN or proxy. Where we close an account due to a violation, we may void pending winnings and return deposited funds to the original payment method at our discretion. You may also request closure of your account at any time by contacting our support team.

Intellectual Property

All content on our website, including games, graphics, logos and trademarks, is owned or licensed by us or our software providers. You agree not to copy, reproduce or distribute any content from our platform without our prior written consent.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted or error-free access. We are not liable for losses arising from technical failures, internet connectivity issues, or third-party service disruptions beyond our reasonable control. Our liability, where accepted by applicable law, is limited to the amount of your account balance at the time of the incident.

Changes to These Terms

We may update these terms and conditions from time to time to reflect changes in our services, regulatory requirements or business practices. We encourage you to review this page periodically. Continued use of our services after changes are published constitutes your acceptance of the revised terms.

Contact Us

If you have questions about these terms, or need assistance with your account, our Help Centre and support team are available by email at [email protected]. Whether you are looking for totbet casino login support or general assistance, we are here to help you navigate your experience with us.